Tissue protruding from a tortoise’s vent is an emergency. Contact a reptile or exotic-animal veterinarian immediately and arrange prompt evaluation. Do not wait two or three days to try a home-treatment sequence.
What is a prolapse?
The vent, or cloacal opening, is beneath the tail. Prolapse describes tissue that has protruded and is not returning normally. Several kinds of tissue can be involved; a photograph or its color is not enough for an owner to identify the organ or severity.
What should you do now?
Call the clinic and follow its transport instructions. Clean, damp paper towels can help protect exposed tissue during transport. Do not try to push it back, wrap it in plastic, apply household remedies, or attempt a prolonged soak instead of arranging care.
Possible underlying problems
The veterinarian may investigate straining, reproductive problems, obstruction, injury, parasites, or other disease. Identifying the cause helps guide treatment and prevention. A possible-cause list is not a diagnosis, and apparently small protrusions should not be dismissed as mild.
After veterinary treatment
Follow the written instructions for medicines, housing, hydration, feeding, and follow-up. Ask the clinic which changes warrant immediate return. This revised guide deliberately omits the old soaking, topical-antibiotic, dry-docking and delayed-escalation recipe.

